A consciously developed customer-centered culture is a business advantage that will serve you for years — and inoculate you against competitive inroads.

This video from Interfacet Training, shares about how some cultures focus on the individual as a unique, independent person, properly operating for his or her own benefit. Others focus primarily on the group, assuming that the group’s well-being comes first, and the individual is expected to conform to the group’s needs.

In this video brought to you by Harvard Business, multiple thought leaders share their experiences with living their values in business.

Physicist Geoffrey West discusses the sameness of organisms, cities, and corporations. In this video from TEDGlobal he shows how similar laws hold for organisms and corporations.